Office administrator

  • Workload: 80% - 100% with 40 hours/week
  • Location of workplace: Basel, Switzerland

About meteoblue

meteoblue is a Swiss weather and climate data provider with customers in more then 100 countries all over the world. We provide freely accessible weather data and visuals through our website and app to more than 70 million users worldwide.

Furthermore, we offer professional solutions for customers coming from various industries. A key factor to our success in the growing weather market is our transparently documented high accuracy, which we constantly strive to improve. We are a dynamic, open-minded, innovative, and international team based in Basel (Switzerland). We would be happy to welcome you and your ideas to our team.

Tasks and responsibilities

  • Solve customer problems to maximize customer satisfaction
  • Support our customers via phone and email on a daily basis
  • Establish, develop and maintain positive customer relationships
  • Maintain customer accounts in our CRM system
  • Take care of service access and accounting for our B2B customers
  • Create marketing materials and product documentation
  • Introduce new students and trainees to our company
  • Help to improve our weather app, website and website products
  • Write articles about interesting weather events and our latest innovations

Required skills

  • Completed commercial apprenticeship or study programme as office administrator
  • Hands-on experience with MS Office (Excel, PowerPoint and Word in particular)
  • Distinctive communication and negotiation skills
  • Open mindset with an interest in weather and meteorology, high willingness to learn new skills
  • Fluency in English and basic skills in German are required, while any additional languages are welcome
  • Team player with high reliability and motivation

Benefits

  • Permanent employment contract with competitive compensation
  • Option to work partly remote, flexible working hours
  • Work in a highly motivated, dynamic, multicultural team with flat hierarchies
  • Chance to bring in own ideas and thereby actively shape the future
  • Growing industry because climate change requires new solutions
  • Open-minded team with equal opportunities for everyone
  • Responsibility for customers and products with future potential

Interested? Please send us an email containing your CV and all other relevant documents.